Novell Appoints Troy Richardson as President, Novell Americas

Susan Heystee named new general manager for global strategic alliances

1 November 2006

Novell today named Troy Richardson as president, Novell Americas. Formerly vice president and general manager of sales for Novell's Northeast region, Richardson brings more than 22 years of experience IN technology sales and management to the role. He will be responsible for the full range of Novell's sales and consulting business across the U.S., Latin America and Canada. Susan Heystee, the former president of Novell Americas, moves to become vice president and general manager for global strategic alliances, a newly created position that recognizes the importance of Novell's partner community to Novell's success.

"Troy has done a great job over the last year in driving Novell's success in the Northeast region, helping customers in the financial services, government and retail sectors leverage Novell® solutions for their businesses," said Tom Francese, executive vice president of worldwide sales for Novell. "I look forward to him expanding this success to our broader Americas region, where we see real potential for our growth businesses of Linux* and open source and security, identity and resource management. In addition, I can't think of anyone better to lead our critical global partnering efforts than Susan, whose done an excellent job driving our Americas business over the last two years."

Richardson has over 22 years in the technology industry with a proven track record for consistently delivering significant revenue and profit growth and building high performance teams. He joined Novell in July 2005 as vice president and general manager for the Northeast Area. Prior to Novell, he served as vice president, Retail Solutions Division for the Americas at NCR Corporation. He also held various executive level positions in sales and marketing management over a 15 year career with IBM Corporation. Richardson holds an MBA from Northwestern University, J.L. Kellogg Graduate School of Management and received his undergraduate degree in business administration from Eastern Illinois University.

"This is a very exciting time for Novell as we drive our new Linux and identity, security and resource management businesses forward," said Richardson. "Novell is well positioned to help customers leverage the performance and value of open source and standards-based solutions. I look forward to working with customers across the Americas region to help them save money and improve their business processes with Novell solutions."

About Novell

Novell, Inc. (Nasdaq: NOVL) delivers Software for the Open Enterprise™. With more than 50,000 customers in 43 countries, Novell helps customers manage, simplify, secure and integrate their technology environments by leveraging best-of-breed, open standards-based software. With over 20 years of experience, 4,700 employees, 5,000 partners and support centers around the world, Novell helps customers gain control over their IT operating environment while reducing cost. More information about Novell can be found at

Novell is a registered trademark and Software for the Open Enterprise is a trademark of Novell, Inc. in the United States and other countries. *Linux is a registered trademark of Linus Torvalds. All other third-party trademarks are the property of their respective owners.

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