Once you have modified AccuWork as described in the preceding steps, you need to:
Specific procedures vary from one ITS to another, but they typically involve adding a custom field to the ITS schema and then making that field read-only or hidden in views that allow users to modify other fields like Description or Comment, for example. Custom fields added to your ITS schema must use the field name and type shown here:
Field Name | Label | Type | Description |
---|---|---|---|
AccuWorkKey | Text | Stores the unique alphanumeric key for each AccuWork issue record. | |
AccuWorkIssueLink | Attachment | Stores the URL that your ITS users can use to open a web browser and display the artifact in the AccuRev Web UI. | |
AccuWorkChangePackage | Text | Stores summary AccuWork issue change package information. | |
AccuWorkChangePackageHistory | Text | Stores detailed AccuWork issue change package information. |
The following sections describe considerations for each ITS supported by AccuSync.