AccuSync includes a default configuration for supported ITSs that includes the field mappings, mapping groups, mapping definitions, and other information required to synchronize issues in AccuWork and your ITS.
See Quick Start to learn how to get started with the default configuration.
In most cases, customizing the default configuration is easier than creating a new configuration from scratch. You might want to create a new configuration if you have heavily modified your AccuWork and ITS schema, for example. See Creating a New Configuration for more information.