Troubleshooting

Users may encounter the following message when installing or using the Web thin client:

A plug-in for this file type was not found.

Users receive this message if they do not have the Web thin client installed on their machine when they try to launch your application and, for some reason, cannot install one automatically using the CODEBASE implementation. They should obtain a copy of the ACUCOBOL-GT Web Thin Client through another means (extend media or Web site, for example) and install it on their machine.

You can try reinstalling the control, running regsvr32 to register it, or accessing an HTML document where the CODEBASE attribute is correctly implemented.