Product Support

If you have a question about AcuBench, or if you encounter unexpected behavior during its use, extend’s Product Support specialists are ready to assist you. Before contacting Product Support, be prepared to provide the following information:

• the version of the Windows operating environment that you are using
  Restriction: AcuBench no longer supports Windows XP or Windows Server 2003 (or any Windows platforms that pre-date these). This is because AcuBench utilizes a number of third-party libraries that have ceased to be supported on those platforms.
• the version of AcuBench that you are using
• the version of the ACUCOBOL-GT compiler and runtime that you are using

You can display the AcuBench and ACUCOBOL-GT version information in AcuBench. From the Help menu select About AcuBench. In the information box, click the Runtime version and Compiler version buttons to display runtime and compiler version information.

You can reach extend Product Support in the United States Monday through Friday from 6:00 a.m. to 5:00 p.m. Pacific time, excluding holidays. You can also raise and manage product issues online and follow the progress of the issue or post additional information directly through the website.