Invalid Password

Attempts to connect to the server fail with an invalid password error:

Invalid connection password specified by client.

Invalid password errors occur for two reasons:

• The password supplied via interactive input does not match the password in the access record.
• The password supplied by the application via the acu_client_password variable does not match the password in the access record.

Because password transactions involving acu_client_password are invisible to the user, the cause of these failures is not immediately obvious. If you are getting the error message given above, but you're not being prompted for a password, the application is using acu_client_password. The value of acu_client_password is set when the application is installed. (Note that the value of acu_client_password should terminate with LOW-VALUES.) See Passwords for Clients for more information about acu_client_password.

To resolve this problem:

• If the error occurred after a password prompt, work with your AcuConnect system administrator to establish a new password or to have the password requirement removed.
• If no password prompt occurred, ask the application's technical support group to change or remove the acu_client_password. Contact your application vendor.