Data Discovery & Risk Insights 25.4.1 Help Center

# Content view pane

The content view pane displays the contents of the data item currently selected in the content list. The view you see depends on how the data item was processed.

TIP: The content view pane is not available if you are viewing the content list in the grid view (), the data item has been protected, or you do not have permission to preview the content of individual data items.

- If the data item was collected (), you can see a near-native view or a plain text view. At the top of the content view pane, toggle between the near-native content view () or the plain text view ().

  - The near-native view includes the data item title or email subject line, email sender and recipient information if applicable, and a near-native view of the content. You can see inline images and attachments. Due to the nature of some file types, such as ZIP files, a preview is not available in Manage—download these files to view outside of the application.

    Hyperlinks within the content body that are linked to external resources are active. The exception is a link that refers to a place within the external resource (an anchor tag). To follow an active link, press Ctrl+Click.

  - The text view includes the data item title or email subject line and a simple text-only view of the content. You cannot view inline images or the content of attachments. If the item is an image file, you will see only the TEXT VIEW indicator at the top of the content body. No further information can be seen in the content view. If desired, you can collect individual data items from within the context of a workspace or workbook.

    You can click an attachment and open the content detail pane to view the metadata for the attachment

    If the data item is an image and OCR (optical character recognition) has been performed, you will see the text that was extracted and a message that the text is OCR Text Content.

- If the data item content was stored as text ()—metadata and content processed—but not collected, you will see a plain text view of the content. The text view includes the data item title or email subject line and an simple text-only view of the content. You cannot view inline images or the content of attachments. If the item is an image file, you will see only the TEXT VIEW indicator at the top of the content body. No further information can be seen in the content view. If desired, you can collect individual data items from within the context of a workspace or workbook.

  You can click an attachment and open the content detail pane to view the metadata for the attachment

- If the data item was analyzed ( or circles in varying colors with checkmark)—metadata indexed and content processed for tag values but not stored or collected—you will not see a preview of the content and the content view pane does not show when the data item is selected.

- If only the metadata was processed (), you will not see a preview of the content and the content view pane does not show when the data item is selected.

- If the data item has been protected (), you will not see a preview of the content and the content view pane displays a message stating the data item has been protected. Protected data items cannot be downloaded.

  - If a data item was analyzed or collected prior to being protected, protecting removes the indexed content and collected copy from OpenText Core Data Discovery & Risk Insights. Protecting also removes previous grammar extraction details.

  - If a data item was placed on hold prior to being protected, the stored content or collected copy remain in tact, but only accessible by export from the context of the hold.

- If a structured data item's table cells were scanned randomly, a "CELLS SCANNED RANDOMLY" message displays above the table and the columns display disconnected. In this scenario, the table cells have been scanned randomly across all rows and columns and do not display in the content view in the order they exist in the database. This ensures a record is not captured and presented in its entirety.

NOTE: When external metadata has been processed for the selected data item, you will see the content view pane even if the content has not been processed. The external metadata displays at the bottom of the content in a section labeled "Metadata Text Content". If the data item content has not been processed, only the "Metadata Text Content" section displays in the content view pane.

To view an attachment to a collected data item

1. From a content list, click the desired data item.

   The data item content displays in the content view pane.

2. In the content view pane, click the name of the attachment. The attachment is shown beneath either the data item name or the email recipients, as applicable.

   The attachment content displays in the content view pane.

   TIP: To return to the view of the parent data item, click the original data item name or email subject line.

To download a collected data item

TIP: Applies to unstructured data only. You must have explicit permission to download data items.

1. From a content list, click the desired data item.

   The data item content displays in the content view pane.

2. In the content view pane, click the download icon () to the far right of the data item name or email subject line, as applicable.

   The download displays as appropriate for the browser you are using.

   TIP: To return to the view of the parent document, click the original document name or email subject line.

If a warning or error was encountered during processing, you will see a warning icon () or error icon (), as applicable, at the top of the content view pane. Hover over the icon to see the error or warning message. Switch to the Content view (preferences () > Content), or the Detailed view (), and then click the metadata tab () to view the full details of the error or warning. If a data item has both errors and warnings, you will see the error icon and details for all errors and warnings are available on the metadata tab.

In addition to using the content list to move from one data item to the next, you can use the data item navigation in the action ribbon to move to the next or previous data item (Document 2 of 89).

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Version 25.4.1 | Last updated January 2026
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