Data Discovery & Risk Insights 25.4.1 Help Center

# Support matrix

## Web browsers and plug-ins

OpenText Core Data Discovery & Risk Insights is supported on the following browsers.

- Google Chrome 142 or later

- Firefox 145 or later

- Microsoft Edge 142 or later

OpenText Core Data Discovery & Risk Insights is best viewed at the following screen resolution:

- 1366 x 768 or greater resolution.

## Agent host

The server that will host the processing agent must meet specific requirements. For more information, see Agent installation and configuration.

## Data resources

The following resources are supported for data processing by the on-premises agent.

- OpenText Content Manager 23.4.x or 25.3.x

  IMPORTANT: Only Microsoft SQL Server Unicode RDB datasets are supported at this time.

- File system CIFS/ SMBv2 shares

  - Must comply with SMBv2 protocol for share name restrictions.

- Microsoft Exchange Server Subscription Edition fully updated and patched, and Office 365

- SharePoint 2016, fully updated and patched, and Office 365

  - For SharePoint 2016, Site Collections, Web Applications, document libraries, and OneDrive are supported.

  - For Office 365 SharePoint, Site Collections and OneDrive are supported.

- OneDrive for Business and Office 365

  - For OneDrive for Business, OneDrive is managed in SharePoint as a SharePoint site.

- Google Workspace's Drive (personal Google Drives are not supported)

- Documentum 25.2.x or later

- Extended ECM 24.3.x or later

- Structured data platforms

  - Platforms supported by the built-in structured data processor

    - Oracle 19c, Oracle 21c

    - IBM Db2 11.5.x

    - SQL Server 2019, SQL Server 2022

    - PostgreSQL 12.x, PostgreSQL 13.x, PostgreSQL 14.x, PostgreSQL 15.x, PostgreSQL 16.x

    - MySQL 8.x

    - Sybase 16.0

  - Platforms supported by connection to Structured Data Manager

    NOTE: For supported versions, see the Structured Data Manager Certification Matrix.

    - Oracle

    - IBM Db2

    - SQL Server

    - PostgreSQL

    - MySQL

    - JDBC

    - Sybase

CAUTION: OpenText Core Data Discovery & Risk Insights does not support scanning and processing of the following.

- virtual hard drives

- Operating System container files such as ISO or ESD files

## Integrated resources

The following third-party applications are supported by OpenText Core Data Discovery & Risk Insights.

- Microsoft Purview Information Protection (MPIP) for file protection in Connect and Manage.

  IMPORTANT: OpenText Core Data Discovery & Risk Insights supports the version of MPIP available at the time of this release.

  In OpenText Core Data Discovery & Risk Insights, this file protection type is referred to as "Microsoft data protection".

- OpenText Media Server 25.3.x for optical character recognition (OCR).

  OpenText Core Data Discovery & Risk Insights processing agents and any Media Server host machines they interact with must be within the same network and can not have a proxy between them.

The following third-party applications are required for specific OpenText Core Data Discovery & Risk Insights features.

- Microsoft Excel on the local machine where OpenText Core Data Discovery & Risk Insights is being accessed with a browser. This is required to support uploading term lists using a CSV file.

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Version 25.4.1 | Last updated January 2026
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