9.1 Prerequisites for Using Advanced Authentication with Filr

  • For external power users, a Filr appliance installed and configured with a power advanced license.

  • For LDAP users, a Filr appliance installed and configured with an advanced-edition license.

  • Latest versions of NetIQ Advanced Authentication Framework appliance is installed and configured. For more information, see Advanced Authentication product site.

  • All the Filr clients must be up-to-date with the latest patch installed before enabling multi-factor authentication.

    When multi-factor authentication is enabled on a Filr server, users with older versions of the Filr client cannot log into the server and therefore will not receive any system alerts to update the client.

  • A valid SSL certificate that is signed by a well-known certificate authority (CA). Self-signed certificates are not supported.

  • For accurate and consistent time synchronization between the Filr server and the NetIQ Advanced Authentication server, use a Network Time Protocol (NTP) server.

  • If you are using Filr 23.4 server with MFA integrated in Android 7 and below devices, you have to update the Android Version to 8 or above.