This section describes some common issues and their solutions. If your DIH is not functioning correctly, try the remedies described in this appendix.
The DIH cannot obtain a valid service port
If the DIH cannot obtain a valid service port, it displays the following warning:
Warning: Engine n. Unable to obtain a valid service port.
To resolve this issue, verify that:
the DIH IP address has been correctly added to the QueryClient
setting in the IDOL Server configuration files.
the IDOL Servers are all version 4.5.0. or later.
If the ACI actions that you send to the DIH fail, verify that:
QueryClients
setting in the IDOL Server configuration files.ServiceStatusClients
setting in the IDOL Server configuration files.If the index actions that you send to the DIH fail, verify that the DIH IP address has been correctly added to the IndexClients
setting in the IDOL Server configuration files.
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