If information is not inserted into the database, ensure that HPE Media Server can connect to the database. If HPE Media Server cannot send information to the database, the information is saved to an XML file named as follows:
If either SavePreXml
or SavePostXml
is set to true
, Media Server saves the information to the directory specified by XmlOutputPath
.
If SavePreXml
and SavePostXml
are both set to false
, the information is saved to ./failed/sessionToken/taskName/failed_segmentNumber.xml
, where sessionToken
is the asynchronous action token and taskName
is the name of the ODBC output task.
If the connection to the database is lost and re-established, HPE Media Server continues inserting information, but does not insert the records that were saved to disk. You must insert these into the database manually.
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