Software Dependencies
To run KeyView on Windows requires the Microsoft Visual C++ 2019 redistributables to be installed. The redistributables are provided in the vcredist
folder of the KeyView SDK but you can download the latest installers from Microsoft to get the latest security, reliability, and performance improvements.
To run KeyView OCR and RMS decryption on 64-bit Linux requires libstdc++.so.6
and libgcc_s.so.1
from GCC 5.4. For your convenience, these are provided in the redist
folder of your KeyView installation.
NOTE: If you are running KeyView out-of-process then the libstdc++.so.6
and libgcc_s.so.1
.
- If these are installed in a system folder, like
/lib64
, KeyView will find them automatically. - If you prefer you can add the path of the folder containing these libraries to the environment variable
LD_LIBRARY_PATH
.
If you are running KeyView in-process:
- If your application is already linking to
libgcc_s
andlibstdc++
from GCC 5.4 or later, KeyView will use them as well and no further action is needed. - If your application is linking to earlier versions of
libgcc_s
andlibstdc++
, Micro Focus recommends that you upgrade those binaries to those from GCC 5.4 or later. - If your application is not linking to
libgcc_s
andlibstdc++
you must ensure those binaries are available in the same way as described in the instructions, above, for running KeyView out-of-process.
If older versions of libgcc_s
and libstdc++
are provided (but at least those from GCC 4.8) then most features will continue to work, but Optical Character Recognition and RMS Decryption will not.
Some KeyView components require specific third-party software:
-
Java Runtime Environment (JRE) or Java Development Kit (JDK) version 7 to 17 is required for the Filter and Export Java APIs and for graphics conversion in the Export SDK.
-
Outlook 2002 or later is required to process Microsoft Outlook Personal Folders (PST) files using the MAPI-based reader (
pstsr
). The native PST readers (pstxsr
andpstnsr
) do not require Outlook.NOTE: You must install an edition of Microsoft Outlook (32-bit or 64-bit) that matches the KeyView software. For example, if you use 32-bit KeyView, install 32-bit Outlook. If you use 64-bit KeyView, install 64-bit Outlook.
If the editions do not match, KeyView returns
Error 32: KVError_PSTAccessFailed
and an error message from Microsoft Office Outlook is displayed:Either there is a no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client
. -
Lotus Notes or Lotus Domino is required for Lotus Notes database (NSF) file processing. The minimum requirement is 6.5.1, but version 8.5 is recommended.
-
The Microsoft .NET Framework is required if you are using the .NET implementation of the API.