Ingest PST Files
Consider the following points before ingesting Microsoft Outlook Personal Folders (PST) files:
-
The best results are usually obtained when KeyView uses MAPI to extract and filter PST files. To use MAPI, you must:
- Run CFS on Windows.
- Install Microsoft Outlook on the same machine as CFS. If you are using 64-bit CFS, install 64-bit Outlook. If you are using 32-bit CFS, install 32-bit Outlook.
- Ensure that MAPI has write access to the PST files. Set the
WorkingDirectory
parameter in the[ImportService]
section of the CFS configuration file so that CFS copies files to a working directory and processes the copies, rather than processing the files in their original location.
- PST files can contain a large amount of data and KeyView might not finish processing them within the default time limit allowed by CFS. Consider increasing the value of the
KeyviewTimeout
parameter, in the[ImportService]
section of the CFS configuration file.