Required IDOL Components

IDOL Data Admin requires access to the service and ACI ports of various IDOL components. The IDOL Data Admin web application requires TCP network access to these components. The IDOL components do not need to be installed on the same host as the IDOL Data Admin web application.

The following IDOL components are required:

  • IDOL Community 23.2

    NOTE: IDOL Community requires an IDOL Agentstore subcomponent. However, you do not need to configure the details of the IDOL Community Agentstore component in IDOL Data Admin.

  • IDOL Content 23.2

    You can run IDOL Content as a stand-alone component, or in a distributed setup. If you use a distributed setup, IDOL Data Admin requires access to the service and ACI ports of the Distributed Action Handler (DAH) and Distributed Index Handler ( DIH).

  • IDOL View Server 23.2

Search Optimizer Components

The following IDOL components are required for the Search Optimizer part of the IDOL Data Admin application. You do not need to configure these components if you want to use Answer Bank only.

  • IDOL QMS 23.2

  • IDOL QMS Agentstore 23.2

    NOTE: As well as the service and ACI ports, IDOL Data Admin also requires access to the index port of the QMS Agentstore component.

  • IDOL Statistics Server 23.2

To use Boost Rules, there are some additional requirements for QMS and QMS Agentstore:

  • The QMS Agentstore configuration must include an AlwaysMatchType field. The default configuration for QMS Agentstore 23.2 includes this field, but if you have a custom configuration file or want to use an alternative field name, you must configure it in QMS Agentstore and on the IDOL Data Admin Settings Page. For more information, refer to the IDOL Content Component Reference (Agentstore is a special configuration of the Content component).

  • Queries from QMS must set the ExplicitProfiling parameter to True, and set the Username parameter to the name of the current user. OpenText Find sets these parameters by default, but if you use a custom application you must ensure that you set these parameters. For more information, refer to the Query Manipulation Server Reference.

Answer Bank Components

The following IDOL component is required for the Answer Bank part of the IDOL Data Admin application. You do not need to configure this component if you want to use Search Optimizer only.

  • IDOL Answer Server 23.2 (requires access to the service and ACI ports).

    This option is required only if you want to use the Answer Bank functionality.