IDOL Data Admin
OpenText IDOL Data Admin (formerly IDOL Search Optimizer) allows you to manage data indexed in IDOL servers to optimize the search process for your end users. You can create and modify promotions or keywords to predefine the results that are returned to users, and control how users view them. You can also view statistical information to help you to refine the rules that you created, and make them more effective.
For information on how to install and access IDOL Data Admin, see the IDOL Data Admin Adminsitration Guide.
The IDOL Data Admin interface allows you to carry out the following tasks:
- Display a document or a set of documents to the user based on specified criteria (see Promotions). You can also pin documents to a fixed position in the results list.
- Set up and manage a list of terms that are automatically excluded from any query, or create a list of synonyms so that when users search for particular words, the results also include synonyms of their search terms (see Keywords).
- View statistics about the business rules you defined, for example, top search terms or zero hits terms (see Overview Page).
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Test your search results to help you to understand why a search returns a particular set of results. To view results for a search, type your search terms into the search box at the top of the page, then press ENTER.
TIP: You can also view the results for the top 10 most popular search terms from the Overview page.
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View the full text of a document in a new window in the IDOL Data Admin interface by clicking the document title or the icon next to the document. Alternatively, you can click a link with the wheel button on your mouse to open a document in a new tab in your web browser.
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Use Answer Bank to administer a store of reference questions and answers that you set up using IDOL Answer Server. For more information, see Answer Bank.