Create a ServiceNow Application

To retrieve content from ServiceNow using OAuth authentication, you must create a ServiceNow application to represent the connector. For information about how to do this, refer to the ServiceNow documentation.

NOTE: You can also authenticate using basic authentication, in which case you do not need to create a ServiceNow application.

OpenText recommends that you set up the ServiceNow application before installing the connector. If you have an application key and application secret, the installation wizard can help you to configure OAuth authentication and obtain access tokens.