Software Dependencies
To run KeyView on Windows requires the Microsoft Visual C++ 2019 redistributables to be installed. The redistributables are provided in the vcredist
folder of the KeyView SDK but you can download the latest installers from Microsoft to get the latest security, reliability, and performance improvements.
Some KeyView components require specific third-party software:
-
Outlook 2002 or later is required to process Microsoft Outlook Personal Folders (PST) files using the MAPI-based reader (
pstsr
). The native PST readers (pstxsr
andpstnsr
) do not require Outlook.NOTE: You must install an edition of Microsoft Outlook (32-bit or 64-bit) that matches the KeyView software. For example, if you use 32-bit KeyView, install 32-bit Outlook. If you use 64-bit KeyView, install 64-bit Outlook.
If the editions do not match, KeyView returns
Error 32: KVError_PSTAccessFailed
and an error message from Microsoft Office Outlook is displayed:Either there is a no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client
. -
Lotus Notes or Lotus Domino is required for Lotus Notes database (NSF) file processing. The minimum requirement is 6.5.1, but version 8.5 is recommended.
-
The Microsoft .NET Framework version 4.0 or later is required if you are using the .NET API.