External Requirements

Before you install IDOL Site Admin, you must install and configure the following components and software, either on the same server on which you intend to install IDOL Site Admin, or on a separate server.

IDOL Components

IDOL Site Admin requires access to the following OpenText IDOL components.

  • IDOL Community component 24.1. Community manages users in IDOL Site Admin.
  • IDOL Agentstore component 24.1. Agentstore is an IDOL Content component, configured to store user details for Community.
  • IDOL Coordinator 24.1. Coordinator is a central monitoring service from which you can view the logs, manage components, and monitor the status of components in your wider IDOL installation. IDOL Site Admin uses this service to provide information about your system.
  • IDOL Controller 24.1. Controller is installed on each machine that hosts IDOL services. It monitors the IDOL services on that machine and communicates with Coordinator.

OpenText recommends that you install a separate instance of Community and Agentstore specifically for use with IDOL Site Admin, and that you configure the Community data DRE to point at your Agentstore.

NOTE: IDOL Site Admin requires TCP-only network access to the Community and Coordinator components. IDOL Site Admin does not require network access to Agentstore or any Controller components.

You can install IDOL components separately, by downloading and installing the component ZIP packages, or you can use the full IDOL Server installer package to install all your components with IDOL Site Admin in one installer pass.

For information about using the IDOL Server installer and for information about how to install Community and Agentstore, refer to the IDOL Getting Started Guide. For information about how to install IDOL Site Admin separately, see Install IDOL Site Admin. For information about how to install Controller and Coordinator separately, see Install Controller and Coordinator.

NOTE: To install Agentstore from a ZIP package, you download and install the IDOL Content component, and then rename the executable and configuration files (for example, rename content.exe to agentstore.exe).

Third-Party Software

  • Java 8 or Java 11 must be installed on the machine hosting IDOL Site Admin.
  • (Optional) PostgreSQL 9.3. IDOL Site Admin uses a database to store information on task history, alerts, groups, and server details. By default, IDOL Site Admin uses an embedded database but you can use a PostgreSQL database if you prefer.
  • SMTP Server. An SMTP server is required for email alerting.

NOTE: IDOL Site Admin requires TCP-only network access to PostgreSQL and SMTP Server.

IDOL Site Admin Home Directory

You must define a new directory to use as the IDOL Site Admin home directory. This directory contains the IDOL Site Admin configuration file (config.json), and a logs subfolder that contains the IDOL Site Admin log files.

OpenText recommends that you set the home directory as follows:

  • Linux: /opt/siteadmin/home
  • Windows: C:\ProgramData\SiteAdmin

The location of the home directory is required during the installation process; see Install IDOL Site Admin for more information.