Zendesk Connector
Zendesk Connector is an IDOL Connector for Zendesk (https://www.zendesk.co.uk/).
You can use the Zendesk Connector to retrieve information from Zendesk and add it to your IDOL Content text index, so that you can search and analyze the data. The connector can retrieve information about tickets that have been opened with your support team, and associated comments and attachments.