ServiceNow Connector
24.3.0
There were no new features or resolved issues in this release.
24.2.0
There were no new features or resolved issues in this release.
24.1.0
New Features
- The connector supports ServiceNow instances hosted on domains other than
service-now.com
. To specify the domain that hosts your ServiceNow instance, set the new configuration parameterServiceNowDomain
.
Resolved Issues
There were no resolved issues in this release.
23.4.0
New Features
- The
synchronize
action supports a new optional parameter,identifiers
. Theidentifiers
parameter accepts a comma-separated list of document identifiers that specifies the documents to synchronize.
Resolved Issues
There were no resolved issues in this release.
23.3.0
There were no new features or resolved issues in this release.
23.2.0
New Features
- IDOL documents that the connector creates to represent attachments now include all of the metadata from their parent record, in a document field named
SN_PARENT
. To add only some of the parent metadata, you can set the new configuration parameterParentMetadataMatchesRegex
, which allows you to choose metadata fields that match a regular expression. - The configuration parameters
RecordContentFields
andMetadataMatchesRegex
have been added.RecordContentFields
allows you to convert large metadata fields into document content pages (when the IDOL document has no associated file).MetadataMatchesRegex
can be used to discard metadata fields before documents are ingested.
Resolved Issues
- An issue with paging meant that the connector did not retrieve all of the records that were present in ServiceNow.
- The connector could return an error, "Failed to get record", when a user attempted to a view a record.
- The PurgeDatastore action, or Purge Datastore button in the NiFi advanced configuration interface, silently failed and did not remove any data from the connector's datastore. This issue affected both internal datastores and external ODBC datastores.
Notes
- Due to an issue with the storage of OAuth tokens in previous versions of the connector, you might need to obtain OAuth tokens again. After upgrading to this version of ServiceNow Connector, re-run the OAuth guided setup wizard (in NiFi) or the OAuth configuration tool (for the standalone connector).