Ingest PST Files

Consider the following points before ingesting Microsoft Outlook Personal Folders (PST) files:

  • The best results are usually obtained when File Content Extraction uses MAPI to extract and filter PST files. To use MAPI, you must:

    • Run CFS on Windows.
    • Install Microsoft Outlook on the same machine as CFS. If you are using 64-bit CFS, install 64-bit Outlook. If you are using 32-bit CFS, install 32-bit Outlook.
    • Ensure that MAPI has write access to the PST files. Set the WorkingDirectory parameter in the [ImportService] section of the CFS configuration file so that CFS copies files to a working directory and processes the copies, rather than processing the files in their original location.
  • PST files can contain a large amount of data and File Content Extraction might not finish processing them within the default time limit allowed by CFS. Consider increasing the value of the KeyviewTimeout parameter, in the [ImportService] section of the CFS configuration file.