ServiceNow Connector 25.2
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# Introduction to Service Actions

Service actions return data about the service and allow you to control the service.

You must add the ServicePort configuration parameter to the `[Service]` section of the configuration file to enable the service port. You can use authorization roles to control which users can send service control and service status actions. See Authorization Roles Configuration Parameters.

Service actions use the following syntax:

    http://Host:Port/action=ActionName&[Parameters]

where,

`Host` | The IP address or name of the machine hosting the service.
`Port` | The `ServicePort` specified in the `[Service]` section of the configuration file.
`ActionName` | One of the actions described in this section.
`Parameters` | One or more parameters that might be required by an action. You must percent-encode all parameter values.

For example:

    http://12.3.4.56:40010/action=GetConfig

This action uses port `40010` to request the service’s configuration file settings.

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Version 25.2 | Last updated April 2025

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Product: Knowledge Discovery ServiceNow Connector 25.2

Topic Title: Introduction to Service Actions