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The OpenText Zendesk Connector Reference contains information about the actions and configuration parameters that you can use with Zendesk Connector. The Reference includes the following sections.

Actions | Describes the actions you can send to Zendesk Connector. Actions allow you to query Zendesk Connector and to instruct it to perform a variety of operations.
Configuration Parameters | Describes the parameters that determine how the Zendesk Connector operates. Configuration parameters are set in the Zendesk Connector configuration file.
Service Actions | Describes service actions, which return data about the Zendesk Connector service and allow you to control Zendesk Connector.
Field Standardization | Describes the XML elements that you can use to build or customize a field standardization dictionary.
Lua Functions and Methods | Describes the Lua functions that you can use to process the information that is retrieved by the connector.

Copyright 2025 Open Text
Version 25.2 | Last updated April 2025

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Product: Knowledge Discovery Zendesk Connector 25.2

Topic Title: Zendesk Connector Help