8.4 Connection Problems

If you are trying to connect to an X client and see "Client failed to connect to the X server" in the Status bar, the specified Command may not be valid on your host. Try changing the Host type and use the command drop-down list to test with a different sample command. For additional information, click the Information icon to open the Start Client log. Review the log for terminal and X Manager activity messages.

You may need to configure your firewall for the ports being used by Reflection X Advantage. See Ports used by Reflection X Advantage for a summary of these ports.

If you are connecting through a VPN and are having problems using XDMCP to connect to a session, you may be able to resolve the problem by using a distributed session. With this configuration, the client connector that originates the XDMCP request runs on the X application host and the request does not have to travel through the VPN router. (VPN routers typically block XDMCP connection requests.) If you're using X Manager, see How to Configure a Distributed Session in Standalone Mode. If you're using X Manager for Domains, see Domain Setup: Improve Performance Over a Slow Network.

If your host name resolves to an IPv6 address, try specifying an IPv4 address for the host instead of using the host name.

If you are having trouble establishing an XDMCP connection, try starting a desktop session without using XDMCP.

If you have configured X Manager to use remote session services, the connection to the remote Linux host uses PAM authentication. On some Linux systems, the pam_securetty module is configured by default to allow root logins only if the user is logging in on a secure tty. On these systems you cannot log on using root credentials.