Known Issues

The following list of unresolved items are known to Micro Focus and do not need to be reported to your customer support representative. You are encouraged, however, to report any other issues or requests for enhancement that you encounter while working with the software.

Installation
Installation directory
If OnWeb Web-to-Host Pro client is installed to a non-default directory, upgrade is not supported. In this case, uninstall the existing version of OnWeb Web-to-Host Pro client before installing the newer version.
Rumba fonts
When Pro Client has been installed, reboot the machine to avoid problems with Micro Focus Rumba default fonts.
WTS/Citrix Server Systems
A specific installation flow is required to run Pro sessions on WTS/Citrix Server Systems. See Web-to-Host Pro.
Script Engine and TP Director
If either or both Script Engine or TP Director components of Rumba 8.0 or 8.1 are present on the machine, they should be uninstalled before installing Micro Focus Web-To-Host 6.9 SP1 Client.
Internet Explorer
  • With multiple open tabs, when switching between an open session and another tab, if you close the tab and return (automatically) to the session, you may find that the session cursor has disappeared.
  • When running sessions with Preserve size and position, if you maximize the browser then close and reopen the session, the session opens maximized, but with a Maximize button in the browser's title bar instead of a Restore button. You can still return the browser to its previous (smaller) size by double-clicking the title bar.
  • When running multiple sessions in the same browser, dialog boxes opened from one tabbed session may remain on top (visible) when you switch to another tabbed session. To prevent this, close all dialog boxes before switching sessions.
  • When running multiple sessions in the same browser and configured to reopen all tabs the next time the browser is run, if you close the browser while one of the sessions is zoomed in, it will not function properly the next time it is run. To avoid this, click Zoom Out before closing the browser.
  • With sessions created with the following configuration: Start Zoomed In selected, Enable Menu Bar and Enable Toolbars unchecked, it is also necessary to uncheck the Enable Zoom option. If the option is not cleared, when the session is run, it will display a message telling you to click Zoom Out (if you want to access the browser toolbar, menus, and tabs) even though there is no Zoom Out button.
  • To avoid distortion of the title bar, menu bar, or other similar browser elements, do not use the Start Zoomed In option in the Pro Client.
  • The Web-to-Host Java client works with Internet Explorer in Compatibility View only.
Windows Aero
When running Pro sessions on Windows Vista, or Windows 7 or 8 using the Windows Aero interface, if customizing the display mode to a larger font (Medium 125% or Larger 150%), the menu bar and upper portion of the toolbar might appear faded or grayed out. This is an aesthetic issue only. The menu and toolbar still function as they would with their normal appearance.
HTTP access
Administrators must ensure that all files and folders on the OnWeb Web-to-Host server in the following location have read access for HTTP connections:

\\<Web-to-Host wwwroot>\w2hlegacy\data

Unavailable menus
You may encounter menus that are unavailable (grayed out) in Pro HP and UNIX Display sessions. Restarting the session usually corrects this problem.
Saving sessions to network locations
When working in Session Configuration Manager (SCM), you may encounter problems saving sessions to network locations that require a user name and password. For example:
  1. Create a session and click Save. The Save As dialog box appears.
  2. Type a network location in the File name box, (such as \\<mynetworklocation>), then click Enter.
The Save As dialog box closes automatically and the session is saved — not to the network location, but to the last saved directory, using the network location as the file name.

To prevent this from happening, run Windows Explorer (or another file management application) and navigate to the directory where you want to save the session. You will most likely be required to logon. Once you have successfully accessed the directory, return to SCM and save the session.