Status reasons qualify the status of a manual test run. This allows you to specify why a specific test run has the status
Passed,
Failed or
Not Executed. You can define up to five reasons for each status. Per default, the reason
Unsupported is added to the status
Passed, and the reason
Unresolved is added to the status
Failed. Adding additional reasons for each status helps you qualify the status of a test run, for example, you could define the
following reasons for the statuses:
Passed: Unsupported
Failed: Unresolved, System crashed, Bug, Help not available, Client system is unresponsive
Not Executed: On hold - internally, On hold - customer, Test environment unavailable