The calendar and Select range features can be used to refine the time period covered by the Service Target log.
The Project Service Target section of the Service Target page () includes heat fields that reflect overall service targets for the specified time period.
The Project Service Target section also includes information regarding:
The Service Target Thresholds section includes heat fields that reflect monitor-specific service targets for the specified time period.
This section contains single-line entries for each rule that you have defined using the Service Target Violation severity. Rules with this severity are the building blocks of your service-level management system.
The Service Target Threshold section includes the same information that is included in the Project Service Target section:
The Service Target Threshold Violations section lists all service target violations that occurred during the specified time period.
Detailed information for each violation includes:
When the Service Target Violations log contains more entries than can be included on a single page, entries are broken out over multiple pages. The Result Page number links (available at both the top and bottom of the page) allow you to jump to alternate result pages-simply click a page number. You can tell how many results out of the total you're currently viewing by the entries tag (for example, "entries 1-100 of 1920").
Violations can be sorted by column (From, To, Duration, Name, or Severity). Click a column name to have results sorted by that column. Clicking a column's white up-and-down arrows toggles results between ascending and descending order.
Each service target violation has a Report link. Click the Report link to return to the project overview report with the selected violation centered in the selected time frame.