Authorizing your product when you don't have an Internet connection

Note: This topic only applies if you have an authorization code.

This method of authorization is required if the machine you want to license does not have an Internet connection or if normal (automatic) authorization fails.

  1. Start Micro Focus License Administration.
  2. On the Install tab, click Manual Authorization.
  3. Make a note of the contents of the Machine ID field. You will need this later.
  4. Do one of the following:
    • If your machine has an Internet connection, click the Customer Care Web link in the Manual Authorization Information window.
    • If your machine does not have an Internet connection, make a note of the Web address and type it into a Web browser on a machine that has an Internet connection.

    The Micro Focus Customer Care Manual product authorization Web page is displayed.

  5. Type the authorization code in the Authorization Code field. The authorization code is a 16-character alphanumeric string supplied when you purchased your product.
  6. Type the Machine ID in the Machine ID field.
  7. Type your email address in the Email Address field.
  8. Click Generate.
  9. Copy the generated license string (or copy it from the email) and paste it into the box under the License file field on the Install page.
  10. Click Install Licenses.
Parent topic: If you have an authorization code