Features

Worry-free on-premise or in the cloud

Choose how your data is stored. Archived data can be stored on-prem behind your organizational firewall or in the cloud. Either way you choose, we will walk you through implementation from beginning to end.

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Supported email systems

Retain Archiving for Email supports the following messaging systems:

  • Exchange 2007 SP3, 2010 SP2 or higher, 2013, and 2016
  • Office 365 Plans E1–E4
  • Google Apps paid and education
  • GroupWise® 7.0.3 HP1 or above, GroupWise 8, GroupWise 2012, GroupWise 2014
  • IBM Notes
  • Bloomberg Enterprise
Flexible, policy-based, intelligent archiving in a central location

Retain provides simultaneous support of a mixed messaging platform environment. View your Exchange, Office 365, Skype for Business, Gmail, IBM Notes, Bloomberg Professional, GroupWise, social media, and mobile data from one central unified archive, and use fully configurable policies to define which data you want to archive based on source, type, attachments, status, or age. By utilizing the Microsoft Recoverable Items Folder, Retain Archiving for Email offers intelligent, granular archiving which is not limited to journaling.

Message storage and deletion

Retain archives message data with multiple layers of security, whether used on premises or in the cloud. Retain Archiving for Email supports multiple databases, including MS SQL, MySQL, Postgres, and Oracle, with messages being archived using AES encryption, EMC Centera, or NetApp Snaplock storage.

Optional Windows server or Linux server encrypted partitions can be used. Retain Archiving for Email features native support for iCAS technology, and when deployed in the cloud, you get redundant and secure data centers. To reduce unnecessary use of storage space, Retain Archiving for Email also includes deletion policies so that archived emails or emails of sufficient age can be removed from your server.

Platform-agnostic archiving and platform migration

All your messaging data is archived in a platform agnostic format, meaning no matter what email system you are running, even mixed environments, Retain will support it. This also makes email system migrations easy: archive all of your current messaging data to Retain, implement the new messaging system, and then connect Retain to your new system. All data will be accessible without downtime or end user disruption in service.

Email plugin and flexible archive access, even offline

Archived messages can be accessed and searched directly from within Outlook, Web Access, and GroupWise. Retain Archiving for Email provides the ability to cache archived data based on specified criteria for offline access.

The archive can also be browsed and searched directly from multiple access points, including the end-user email client, the Retain mobile app, the browser-based web access client, and the Offline Archive Viewer. Archived data can even be exported to a portable stand-alone archive viewer.

Users can also browse and search the archive without access to the web by using the Offline Archive Viewer.

Complete export functionality

Export the data easily into either PST, PDF, or stand-alone archive viewer formats. The exported file is fully indexed, searchable, and includes a table of contents for quick browsing.

Compliance and control

GroupWise, Gmail, Exchange, and Office 365 programs allow auto purge and automatic deletion of messages, by the end-user without prior approval by an administrator. To ensure that no messages are deleted or purged without the knowledge of decision makers, Retain Archiving for Email can be configured to disable auto-purge, and supports SmartPurge. This provides total archive policy control by prohibiting message alteration or deletion. These features help ensure archived data is complete and compliant.

Built-in eDiscovery, easy-to-use interface with single sign-on

Retain includes built-in eDiscovery tools at no additional cost to allow your organization to easily place litigation holds, print, forward, save, redact, strike out, and export message data. Only Retain Archiving for Email offers an easy-to-use browser-based interface with powerful search tools that let you quickly access, search, and perform eDiscovery on your archive. Plus, single sign-on enables users to access their archives whether using Outlook, Web Access, or GroupWise.

SMTP and Secure FTP forwarding

SMTP and Secure FTP forwarding of all messages based on your organization’s needs. Retain collects messaging data, including email, social media, and mobile and sends it to other archiving systems. This allows organizations to continue to use legacy archiving systems, if needed.

Built-in search and browsing of archived data

Retain Archiving for Email features a Google-like search tool for quick and easy searches across all electronic communication data within the central archive. This eliminates the need to search multiple archives or vendor systems for each message type. The tool returns instant results as a user types in information, and includes suggestions for searches as the search terms are entered into the system (including subject, body, text, email address, tags, users, and other fields).

The tool also supports limited regular expressions (REGEX) terms, allowing searches for terms such as social security numbers, credit card numbers, and more. Furthermore, the search tool removes duplicate records from the search, reducing the number of hits for a specific search. Retain Archiving for Email also provides Advanced Search Feature technology to search and take action, and conduct eDiscovery activities across connected datasets not held within the archive repository.

Redaction, litigation, and audit capabilities

Exported data can be redacted, ensuring that personal information or other redacted items do not become part of the open records request. Retain provides further protection with flagging, so that items can be marked from any action until litigation holds have been removed. With a searchable audit trail of all admins and users with permission to search the archive, you have a full record of all archive activity for potential audits.

Smart, confidential, and rule-based tagging

Administrators and end users can create custom tags for messages within the archive. Auditors, administrators, and other authorized users can mark archived messages as confidential so they can only be viewed or searched by users with granted rights. Mark and tag according to set criteria, including regular expressions, and make tags searchable for easier eDiscovery.

Configurable permissions keep your data secure

The Access Control List manages access for users, administrators, or others to the features and functionalities of the Retain system by granting customizable role-based permissions.

End-user mailbox management

Easily search and restore data with the Retain Web Access Archive Viewer. End users have the ability to search, forward, print, restore, access, and view messages in their original context without administrator support.

Fast and easy retrieval

Retain contains a built-in Lucene indexing engine or the Retain High Performance Indexing Engine (for larger deployments). All messages archived in Retain are immediately available for access, search, and eDiscovery. There is near zero latency between the time a message is archived and when it is indexed and available to be searched.

The High Performance Indexing Engine is a clusterable, high performance index that has the ability to support an unlimited amount of search requests. The external engine is available in a load balancing format for increased performance, or in a failover format for redundancy. The engine can be used in the load balancing or failover format, or both, depending on an organization's needs.

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Free up storage space

Retain archives only one copy of a message and attachment, using single-instance storage, which ensures optimal system performance. This keeps storage on the messaging server to a minimum.

Ongoing support and upgrades

Stay worry-free with 24x7 support, ongoing upgrades, and dedicated maintenance.

Monitor the health of your system with reports

Continually monitor your system’s performance. Retain Archiving for Email generates reports which can be viewed within a dashboard, emailed periodically, or generated and saved in multiple formats including CSV, Excel, HTML, and PDF.

Third party API

Allows for third party external integration within Retain. Information can be added to the archive while maintaining data fidelity.

Mixed messaging archive support

Retain provides simultaneous support of a mixed messaging platform environment. Archive email, social media, and mobile data in one central unified location.

Built-in eDiscovery

Retain includes built-in eDiscovery tools to allow your organization to easily place litigation holds, print, forward, save, redact, strike out, and export message data.

Email plugin

Archived messages can be accessed and searched directly from within Outlook, Web Access, and GroupWise. Retain Archiving for Email provides the ability to cache archived data, based on specified criteria for offline access.

Why choose Retain Unified Archiving?

Retain is one of the only archiving solutions to provide simultaneous support of multiple email systems in addition to social media and mobile communication data. Retain includes built-in eDiscovery tools to browse, search, place litigation holds, print, forward, save, redact, strike out, and export message data.

"Retain is a reliable, plug-and-play solution, which doesn’t require much management at all. It was easy to install and just works."
Hugh R. Cauthers   /   Director of Information Services  Monroe-Woodbury Central School District