Service Request Center

Tech Specs

Recommended hardware

Intel Xeon CPU E5-2620 2.00 GHz

Database management system

SQL Server

Oracle

Internet protocol

IPv4

IPv6

Operating system

Windows 2008 or later

PRODUCT INTEGRATION
Service Support Manager

When paired with a centralized ITSM request center, Service Support Manager improves user satisfaction and agent productivity.

Service Support Manager ›
Solutions Business Manager

Together, Solutions Business Manager and Service Request Center provide a single point of contact between your customers and IT.

Solutions Business Manager ›
RELATED APPS
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Service Request Center Mobile

Users can browse available IT and business service requests and their associated SLAs; then submit and monitor requests from their mobile devices.

IT service staff and managers can also easily approve, track, and fulfill requests from their mobile devices.

iOS › Android ›
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