OVERVIEW

Keeping users content and engaged must be an integral part of the software delivery process. Once deployed, staying ahead of performance issues means applications must be continually monitored to validate customer expectations are being met.

Continual application monitoring is the key to success. Silk Performance Manager analyzes user experience and application quality in production, uncovering issues before they reach customers.

Used in conjunction with the Silk® suite of products, test teams can incorporate load and functional test automation to increase reliability of the continuous delivery pipeline.

  • Proactively manage application service levels from the user perspective with synthetic monitoring
  • Measure application health based on response times, location availability and functional integrity
  • Accelerate production testing and maintain consistency by reusing assets used in pre-production load and functional tests
  • Send automated alerts to service management tools if response times exceed established service levels
  • Uncover the root cause of performance slowdowns or application failures with advanced diagnostics
HIGHLIGHTS
Synthetic transaction monitoring

Capture the user experience using a dedicated point of presence (POP) to execute synthetic, prerecorded business transactions. Systematically check internal application health from inside a firewall and external applications from any geographic location using automated user simulations.

Synthetic transaction monitoring
Application health—the user's perspective

For websites, time is money. Degraded performance affects transaction success. So take the user perspective to find your weak spots with tests that use multiple browsers, devices, network bandwidths, and geographic locations to capture diverse configurations.

Application health—the user's perspective
Proactive analysis and resolution

Simulate typical user transactions and verify if third party components function properly using realistic behavior such as logins, filling shopping carts and checkout. Because synthetic monitoring does not depend on real-user traffic, Silk Performance Manager detects problems before real users do—giving you time to resolve the problem before it is visible to users.

Proactive analysis and resolution
Monitor user experience across a range of applications

Use Silk Performance Manager to closely monitor live service levels of web, CRM or business applications. Re-use pre-production load tests to create baseline performance references. Better identify trends and compare latencies on variables, such as geographic location or time of day.

Monitor user experience across a range of applications
AWARDS
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