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Contact Support

Micro Focus Support provides access to the knowledge base, documentation, Community and more. Use these self-service resources first to rapidly find a solution for many issues.

Request Assistance

If you cannot resolve your issue using self-help resources and have a current maintenance and support plan for your product, you can open a case with Support. For low and medium severity issues, report an incident in the Support portal. For high severity issues, call us at the telephone numbers listed below.

Support will be able to assist you most effectively if you provide the following information:

  • The product name and version number
  • A detailed description of the problem or request, including:
    • Steps required to duplicate the problem
    • Any pertinent error messages
    • Troubleshooting steps you have tried

Support Contact by Region

We have new support contact numbers which are listed below. From December 31, 2024, all old numbers will no longer work.

  • Americas
  • Asia Pacific
  • Europe, Middle East and Africa
release-rel-2025-2-1-9478 | Wed Feb 5 16:50:48 PST 2025
9478
release/rel-2025-2-1-9478
Wed Feb 5 16:50:48 PST 2025
AWS