Reliable backups are critical to the stability of your Open Text Filr site.
IMPORTANT:Do not use VMware snapshots as a backup method for Filr. Doing so creates problems when managing the system disk and inhibits your ability to update Filr in the future.
In order to keep adequate backups of your OpenText Filr data, you must back up the following types of data:
Back up the following location on the Filr appliance. In a large deployment, back up this location on each Filr appliance in the cluster.
/vastorage/filr/filerepository/
Back up the following location on the Filr appliance (in a small deployment) or on the PostgreSQL database appliance (in a large deployment):
/vastorage/postgres/
You can back up the following location on the Filr appliance (in a small deployment) or the Lucene search index appliance (in a large deployment):
/vastorage/search/
The Lucene search index does not need to be backed up because it can be rebuilt at any time. For information about how to rebuild the Lucene search index, see Rebuilding the Lucene Index.
Back up the following location on the Filr appliance. In a large deployment, back up this location on each Filr appliance in the cluster.
/vastorage/conf/
You do not need to bring your Opentext Filr site down in order to perform backups. You might want to back up the Filr file repository and the Filr database every night, perhaps doing a full backup once a week and incremental backups on other days. You can back up the Lucene index whenever it is convenient. You can always reindex the Filr site in order to re-create the Lucene index, but being able to restore content from a backup can save time in case of an outage.
If you need to restore your Open Text Filr site from a backup, restoring the same backup version for both the file repository and the database creates a Filr site that is consistent within itself but might be missing information that was added after the backups were created. If you lose the file repository but not the database, you can restore the backed-up file repository and keep the more current database, but some files are missing from the file repository.
Files and folders from users’ My Files area (personal storage) that were moved to the trash and were not permanently deleted can be restored from the trash. Unlike files from users’ personal storage, files from Net Folders cannot be restored from the Filr trash.
The Filr administrator can view all items that were moved to the trash and restore them to their previous location, as described in Restoring Files and Folders from the Trash.
Individual Filr users can restore items from the trash.