Table H-1 provides information to help you troubleshoot common problems that might occur during Windows peer-to-peer migrations.
Table H-1 Common Issues and Solutions Related to Peer-to-Peer Migrations (Windows)
|
Problems or Messages |
Solutions |
|---|---|
|
File transfer hangs at 1% or progresses at a slow pace |
By default, a link type of AUTO is used on the source server during a migration. If the source server is connected to a switch port that is forced to 100/FULL, the Force Full Duplex option must be enabled when configuring the migration. If this option is set incorrectly, a duplex mismatch occurs on the network. |
|
Unable to determine suitable boot partition |
When converting existing source servers, the boot volume must pass the following checks:
|
|
Job remains in a Scheduled state for a long period and then changes to Recoverable error (all sub-steps display NotStarted status) |
There is a problem with the Operations Framework Controller on the PlateSpin Server. Use the Windows services plug-in to confirm that the Controller is running. See KB Article 7920862 for other troubleshooting instructions. |
|
Troubleshooting failures at the Configuring Operating System stage (also applicable to Configure Target Machine or Configuring Virtual Machine migration steps) |
Generally, failures during the configuration step indicate that a time-out occurred when attempting to configure the target physical or virtual machine. Although the migration job appears to have failed, the overall migration is probably successful and the configuration service running on the target will likely continue its operations. KB Article 7920327 contains a detailed troubleshooting checklist and lists information required if technical support is necessary. |
|
Live Transfer is unavailable |
Either an unsupported file system or operating system exists on the server. |
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