Please use the information below for support requests or visit the SupportLine website.

To report an incident under normal circumstances, we recommend that you use our website. However, if your Micro Focus SupportLine contract provides for 24/7 service and you require urgent technical support outside your local Micro Focus SupportLine office hours, dial your normal SupportLine toll-free number and your call will be redirected to an open support center.

SupportLine Hours (Monday-Friday)


9am to 5pm AET


9am to 5:30pm CET


9am to 6pm CET

North America

8:30am EST to 5:30pm PST

United Kingdom

9am to 5:30pm GMT

Contact SupportLine

UK Freephone:


US Freephone: