Online Forms Management

Serena XML supports forms-based package workflow management for customers who have installed the Online Forms Manager option of ChangeMan ZMF. Serena XML helps these customers automate form processing tasks. It also facilitates data interchange between ChangeMan ZMF online forms and external workflow management software.

Support is provided for two user task groups:

• Online Forms Lifecycle Tasks — Work with online forms associated with a package in motion. Typical commands include submit, approve, reject, and comment.

• Forms Information Management — Retrieve online form definitions and contents. The typical command is list.

The XML syntax that identifies online form functions appears in the name attribute of either the <service> tag or the <scope> tag, as follows:

<service name="FORMS">
<scope name="FORMS">

This chapter contains the following sections:

• Online Forms Lifecycle Tasks

• Forms Management Information